Your Sewer Bill

What am I Paying for?

Online Sewer/Water Bill Payment (opens new browser window)

It's all about clean water!

Clean water is essential to a healthy environment, and your sewer bill helps pay for clean water, including:

  • Collection and treatment of wastewater. Also known as sewage, this is what goes down your drain or gets flushed down the toilet. Wastewater arriving at an MSD treatment plant is cleaned and released back into local streams and rivers.

  • MSD's Wet Weather Program to reduce sewer overflows into local streams and rivers during heavy rains.

  • 24/7 Customer Service to address sewer backups and other sewer issues.

For more information on what your sewer bill pays for, please visit our Budget page and our Wet Weather Program page.

Online Bill Payment

Online Sewer/Water Bill Payment (opens new browser window)If your MSD sewer service is billed through Greater Cincinnati Water Works (GCWW), you can Pay your Bill Online through the GCWW billing portal.

Please note: If you are billed for sewer service by an agency other than GCWW, online bill payment is not available at this time.

MSD Sewer Billing Review

If you are an MSD and GCWW customer and think your sewer bill is abnormally high, please visit our MSD Account Review page.

What's New in 2023?

  • 3% sewer rate increase effective January 1, 2023 - This is the first sewer increase since 2015. The increase will cost the average single-family residential household an additional $1.50 a month, or about $18 a year.
  • Customer Assistance Program (CAP) - MSD continues to offer a discount on sewer bills to low-income seniors who own their home. Learn more...

How is Your Sewer Bill Calculated?

Sewer bills are based on the amount of water used by a property. Your sewer bill is typically included as a separate line item on the water bill sent by your water provider.

If you are a residential customer, your sewer bill will include a minimum base charge and a commodity charge (unless you use less than 3 CCF1/month). If you are a commercial or industrial customer, your bill could include up to four separate charges.

  • Minimum base charge: A fixed charge for being connected to the public sewer system. It is applied to residential, commercial and industrial customers based on the size of the property's water meter and includes the first 3 CCF of water used each month. Learn more...

  • Commodity charge: A water usage charge applied to residential, commercial and industrial customers who use more than 3 CCF of water per month. Learn more...

  • Surcharge: Applied to commercial and industrial customers that discharge high-strength sewage to an MSD treatment plant. Learn more...

  • Industrial Pretreatment charge: Annual fees for industrial customers in MSD's Pretreatment Program. Learn more...

Typical Residential Bill

Your sewer bill graphic

1CCF (centum cubic feet)

1 CCF = 100 cubic feet or 748 gallons


Contact Us

MSD Customer Service:
(513) 244-1300

Report a Sewer Backup:
(513) 352-4900 or online

Media Inquiries:
(513) 557-7095


MSD Mailing Address:
1600 Gest St.
Cincinnati, Ohio 45204

MSD Facilities and Directions