It's all about clean water!
Clean water is essential to a healthy environment, and your sewer bill helps pay for clean water, including:
For more information on what your sewer bill pays for, please visit our Budget page and our Wet Weather Program page.
If
your MSD sewer service is billed through Greater Cincinnati Water Works (GCWW),
you can Pay
your Bill Online through the GCWW billing portal.
Please note: If you are billed for sewer service by an agency other than GCWW, online bill payment is not available at this time.
If you are an MSD and GCWW customer and think your sewer bill is abnormally high, please visit our MSD Account Review page.
Sewer bills are based on the amount of water used by a property. Your sewer bill is typically included as a separate line item on the water bill sent by your water provider.
If you are a residential customer, your sewer bill will include a minimum base charge and a commodity charge (unless you use less than 3 CCF1/month). If you are a commercial or industrial customer, your bill could include up to four separate charges.
1 CCF = 100 cubic feet or 748 gallons
MSD Customer Service:
(513) 244-1300
Report a Sewer Backup:
(513) 352-4900 or online
Media Inquiries:
(513) 557-7095
Email:
MSDCommunications@cincinnati-oh.gov
MSD Mailing Address:
1600 Gest St.
Cincinnati, Ohio 45204