• MSD Customer Care

    MSD cares about its customers. We want to help you learn more about your sewer bill, reporting a sewer emergency, finding a permit and much more! Visit the links below for the information you need.

     

    Contact Us

    Report a Sewer Backup:
    (513) 352-4900 24/7 or online

    Customer Call Center:
    (513) 352-4900 24/7

    Project Customer Service:
    (513) 557-3594

    Development Services:
    (513) 244-1330

    Media Inquiries:
    (513) 557-7095

    Email:
    MSD.Communications@cincinnati-oh.gov

    MSD Mailing Address:
    1600 Gest St.
    Cincinnati, Ohio 45204

    MSD Facilities and Directions