MSD Receives Unique 2015 Platinum Excellence in Management Award
The Metropolitan Sewer District of Greater Cincinnati (MSD) is the recipient of the 2015 Platinum Excellence in Management by the National Association of Clean Water Agencies (NACWA). Read More...
The Metropolitan Sewer District, Stormwater Management and Greater Cincinnati Water Works Kicks off the 2015 Student Intern Academy
The City of Cincinnati's sewer, water and stormwater departments are partnering with the Cincinnati Public and Hamilton County partner schools, and parochial schools to kick off the 9th year of the Student Intern Academy summer youth employment for local students. Read More...
MSD Receives Platinum Peak Performance Award
The Metropolitan Sewer District of Greater Cincinnati's Taylor Creek Wastewater Plant has received honors from the National Association of Clean Water Agencies (NACWA). Taylor Creek was awarded the prestigious Platinum Peak Performance award for 17 years of consecutive 100% compliance with the National Pollutant Discharge Elimination System (NPDES) permit. Read More...
MSD Earns National Accreditation for its Environmental Lab
The Metropolitan Sewer District of Greater Cincinnati (MSD) has earned national accreditation from The NELAC Institute for its environmental laboratory. The NELAC Institute, a non-profit organization based in Texas, requires compliance with rigorous and uniform laboratory standards covering sample collection, training and experience of lab staff, and data analysis including specific analytical methods to run samples and quality control. Read More...
MSD regularly reports on Consent Decree progress and MSD Operations to the U.S. EPA, Ohio EPA, Hamilton County Commissioners and the public.
Download the most recent monthly Enterprise Management Report for information on Consent Decree activities, financials and metrics. Appendices are available upon request at (513) 557-3594 or MSD.Communications@cincinnati-oh.gov.
Please visit our Consent Decree Updates page on the Project Groundwork website for additional reporting information.
The Metropolitan Sewer District of Greater Cincinnati (known as MSD or MSDGC) serves the wastewater removal and treatment needs of residents and businesses in Hamilton County, Ohio. The Board of County Commissioners of Hamilton County, Ohio established MSD in 1968 pursuant to Section 6117 of the Ohio Revised Code. Under the 1968 agreement, the City of Cincinnati agreed to operate and solely manage MSD’s daily operations and sustainability.
MSD's employees work at facilities located throughout the county, and provide service to customers in most of the county's municipalities and townships as well as in the City of Cincinnati. Read More...
Once again, MSD has been nationally recognized for Excellence in Management by NACWA, for 2015. MSD has now earned this prestigious designation multiple times since 2005. This award honors MSD management and staff for their commitment to sustainable, successful programs that exemplify the attributes of an effectively managed utility.
Area high school students will have the opportunity to gain work experience this summer in a range of professional and technical fields. (Video from SIA 2013 graduation) Frequently Asked Questions are answered in the SIA FAQs. For more information Please visit the Student Intern Academy or Project Rebuild web sites.
MSD has exciting careers in civil, industrial, mechanical, chemical, and environmental engineering and other technical and scientific fields. The Metropolitan Sewer District of Greater Cincinnati (MSD) is community oriented and focused on environmental excellence. MSD is also a great place to work! Learn more about MSD Career Opportunities.
Hi, I'm Puddles. I'm here to help you learn about MSD's sewer system and how to prevent sewer backups, blockages and breaks. Visit doyourpartcinci.com to watch the video, sing the song, and play the game!
MSD's Customer Call Center:
Report a Sewer Emergency
If you are a Hamilton County resident or property owner and are experiencing a sewer backup, you must report the problem immediately (within 24 hours of first noticing it) to MSD's Customer Call Center.
Operators are available 24 hours a day, 7 days a week at (513) 352-4900.
For Sewer Backup events, you may also submit your request online.
Report an Odor
If you are experiencing an odor from an MSD wastewater treatment plant, please contact our Odor Complaint Hotline.
MSD 2015 Budget
Learn more about MSD’s approved 2015 Capital Improvement Program (CIP) Budget.
Project Groundwork/Consent Decree Reporting
MSD regularly reports on Project Groundwork/Consent Decree progress to the U.S. EPA, Ohio EPA, Hamilton County Commissioners and community stakeholders. Please visit our Consent Decree Updates page on the Project Groundwork website.
If you think your sewer bill is too high because of a problem that caused water usage that did not go down the drain or enter the sewer system, MSD will review your account to see if it can be adjusted. Download the MSD Account Review Request form to submit a request for an Account Review.
Customer Care Links
Directions to MSD's Mill Creek Campus