Industrial User Resources

As part of our continuing efforts to enhance customer service, the following forms and reference materials are provided for our Industrial Users (IU's). If you have questions concerning the MSD Pretreatment Program, which regulates such users, please contact the Division of Industrial Waste at (513) 557-7000. Our professional staff will be glad to assist you in determining whether your company is covered by these regulations, as well as answer your questions on the subject of industrial wastewater processing and disposal.

Topics

Information for Food Service Establishments and Restaurants and the Auxiliary Meter Program for Commercial Customers is also available.

Current industrial hauler listing: Haulers marked in the "Industrial" column are registered with MSD and permitted to discharge industrial waste at MSD's facilities.

Current list of permitted users registered with MSD and permitted to discharge industrial waste to MSD.

Note: Several of these documents are in Adobe Acrobat (.pdf) format, and require the free Acrobat Reader.

Wastewater Discharge Permit Applications (WDPA)

Note:  MSD has changed to a modular permit system.  Please use new forms below.  All submittals must include a Sewer Use Customer Application and all other applicable forms.

Regulations

  • Pretreatment Program Rules, Regulations & Policies: From this page, you can access portions of MSD Rules & Regulations, which lays out MSD's fundamental powers and responsibilities. The portions include revisions to the Pretreatment Program approved by OEPA and the Hamilton County Board of County Commissioners.
  • Enforcement Response Plan: This plan establishes the responsibilities and procedures MSD uses to enforce pretreatment and other pertinent standards relating to industrial wastes.
  • Monitoring Station Requirements & Guidance (161 KB): DIW requirements for an industrial wastewater monitoring station. These requirements are specified to minimize safety risk to employees and to reduce the cost of operating a monitoring station. DIW periodically monitors wastewater discharges by collecting representative samples using flow proportional composite sampling techniques.
  • MSD Industrial Stormwater Policy (43 KB): The review of wet weather discharges is an important requirement for permitted industrial customers. Implementation of the actions required by this policy will reduce the volume of polluted stormwater discharged to the MSD system and control the rate of stormwater discharged from permitted industrial customers into the MSD combined sewers.
  • Rates & Charges: Information on MSD's charges for sewerage service, including surcharge rates.

Reporting & Compliance

  • Periodic Compliance Report (PCR) Guidance: The PCR was formerly known as the Self Monitoring Report (SMR). Reference information for completing the PCR may be found in this document.
  • Spill & Slug Control Plan (SSCP) Guidance (126 KB): The regulations pertinent to an IU's SSCP may be found in this handy reference.
  • Required Posted Notice / Aviso en Español: This notice is to be placed at all IU's on a bulletin board accessible to all employees. It lists the phone number to contact MSD in the event of a discharge violation.
  • MSD Analytical Method for Vapor Space Organics (31 KB): This procedure provides steps and conditions for the determination of Vapor Space Organic Compounds in ground waters, and industrial waste waters.
  • Quarterly Violation Report (select a report from the list below):
  • Annual Effective Report (select a report from the list below):

Contact Us

MSD's Customer Call Center:
(513) 352-4900

Contact Information

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