MSD has completed development of its new Strategic Plan, Expanding Our Horizons: Vision 2012-2014. This plan was a collaborative effort of the MSD Executive Team, 2009-2011 Strategic Plan Goal Teams, and the 2010 MSD Transformational Leadership Program graduates.
This new plan sets several new benchmarks for the utility that succeed the 2009-2011 Plan, Aligning Our Horizons. Foremost among these new strategic goals is to create watershed-centric plans for MSD’s physical assets. This plan will guide the utility in providing outstanding customer service in the protection of the public health and the environment.
We welcome your comments on the Strategic Plan. You may email comments to email@example.com.
Note: The Strategic Plan document is available in Acrobat PDF format from the 'Downloads' listing at the right side of this page.